1. Our Commitment to Privacy
At Clos Du Val winery, we recognize and respect your privacy. The information we collect is used to notify customers about updates, new releases and events. We understand the sensitivity of giving out personal information, and we do not share this information with other organizations.
2. Information We Collect
a) Information You Provide to Us: We collect any information you enter on our site, or information that you give us in any other way. That information may include your name, physical address, email address, phone number, credit card information, and purchase history. You can choose not to provide certain information, but you may not be able to take advantage of our services and features.
b) Automatic Information: When you visit a website, you disclose certain information, such as your Internet Protocol (IP) address and the time of your visit. This site, like many other sites, records this basic information about visits to our site.
c) “Cookies”: Cookies are pieces of information that are transferred to your computer from a web server. Most browsers are set up to accept cookies, but you can change your settings to have your browser notify you when you receive a new cookie or to refuse to accept cookies.
3. Joining Our Mailing List
When you sign up to be on our mailing list, we will send you an e-mail confirming your wish to be added to the list. If, at any time, you wish to be removed from our mailing list, send an e-mail with “Unsubscribe” in the subject line. We will see that you are removed from the list and receive no further communications.
If you supply us with your postal address online you may receive periodic mailings from us with information on new vintages, products or upcoming events. If you supply us with your telephone number online you may receive telephone contact from us with information regarding orders placed online or information on new vintages, products or upcoming events.
4. How and When Your Information is Used
The information we collected is used for administering our business activities. Occasionally we may use the information to notify you about changes to our website, new services, or special offers.
5. How We Protect Your Information
The privacy and protection of your information is important to us. We do not make any personal information available to third parties without your permission. Except as provided herein, Clos Du Val will not share your information with third parties for marketing purposes. In accordance with our third party policies, however, a third party advertising management service (such as Google) may monitor your activity on our website. In addition, Clos Du Val may contract with service providers to maintain and manage our customer information and website, to distribute wine club and event information to you, to fulfill promotions, to fulfill orders, and to communicate with our customers.
We do not authorize any of these service providers to make any other use of your information. Clos Du Val reserves the right to disclose information about you as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of Clos Du Val.
6. California Do Not Track Disclosures
Clos Du Val does not track its customers over time and across third party websites to provide targeted advertising and therefore does not respond to Do Not Track (DNT) signals. If you are visiting third party sites that do track your browsing activities, most browsers allows you to set the DNT signal so third parties know you do not want to be tracked.
8. Contact Us
If applicable, you may opt out of our information sharing by contacting us using the information below.
Clos Du Val
5330 Silverado Trail
Napa, CA 94558
MAIN PHONE – 800.993.9463 | 707.261.5200
Updated June 20, 2016